Automatic Direct Bill Payment
Guernsey-Muskingum Electric consumers may choose to pay their electric bill automatically by direct debit from their checking or savings account.
ACH Payment Authorization
Thank you for your interest in paying your monthly electric bill by direct debit from your checking or savings account through the Automated Clearing House. The authorization form must be completed and returned to Guernsey-Muskingum Electric Cooperative so that your request may be processed. Once we have received the completed form, it may be approximately two months before the ACH payment process begins on your account.
Once the ACH process is established for your account, you will continue to receive the same electric bill as usual. The only difference will be a note printed on the bill indicating that payment will be debited from your bank account. Since we will still need your meter reading, we ask that you return your reading to the Cooperative on your bill stub. You may also call us at 1-800-521-9879 or 740-826-7661 and give us the reading over the phone, email us at firstname.lastname@example.org, or go to the Home Page and click on the Meter Reading text-link at the top of the page.
Payment will be debited from your checking or savings account on the 25th day of the month or the first business day thereafter. Please remember to reduce the balance reflected in your checkbook by the amount of the payment. Also, verify each month that adequate funds are available for the ACH bill payment. Any charges incurred by Guernsey-Muskingum Electric for insufficient funds will be added to your electric bill.
We hope that you will find this method of payment convenient. Please notify Guernsey-Muskingum Electric in writing if you wish to withdraw from the ACH payment option and allow 60 days for processing. Thanks for being a valued Cooperative member!
New Concord 740-826-7661
Ohio Toll Free 1-800-521-9879