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  • Members can now pay their bills online and check energy usage. Notice the Smart hub and Pay Bill Now buttons on the home page. 
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      • Select the Right Tree
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  • Useful Tools

SmartHub Features

WHY USE SMARTHUB?

SmartHub isn’t just for paying bills — and signing up doesn’t mean you have to pay online. Members can always choose which features of SmartHub to use.

SmartHub users can sign up to receive important account notifications via email, text message, or a combination of both. Members have the ability to add multiple contact numbers and email addresses, as well as choose which notifications are sent to each contact. Selections can be changed at any time, giving members total flexibility and control.

NOTIFICATIONS

Members can choose to receive a wide variety of optional notifications.

Billing Alerts

  • Bill Available
  • Billing Change
  • Credit Card Expiration
  • Cutoff Notice
  • Delinquent Notice
  • Payment Confirmation
  • Scheduled Payment Notification
  • Unsuccessful Payment Notification

Service Alerts

  • Planned Power Outage
  • Power Outage
  • Power Outage Restored
  • Power Outage Update

 

Miscellaneous Alerts

  • Auto Pay
  • Contact
  • Login Credentials Change
  • Personal Info Change
  • Registration
  • Unsubscribe

 

OTHER SMARTHUB FEATURES

  • Sign up or Edit Your Information for Guernsey-Muskingum Electric’s Auto Pay Program
  • View Billing and Payment History
  • Enter Meter Readings
  • View Usage History
  • Contact the Co-op

 

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Quick Links

  • Contact Us
  • News

Office Hours

Mon – Fri (7:30 a.m. – 4:00 p.m.)

17 S. Liberty St.
New Concord, Ohio 43762
Fax: 740-826-7171
Ohio Toll Free: 1-800-521-9879

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©2025 Guernsey Muskingum Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • About Us
      • History
    • Board of Directors
    • Business Office Info
      • Directions
    • Careers
    • Code of Regulations
      • Articles of Incorporation
      • Code of Regulations
      • Mission Statement
      • Statement of Ideals
    • Competitive Difference
      • Deregulation and Choice
      • Generation Assets
      • Renewable Energy
    • Contact Us
      • Contact Update Form
    • Nondiscrimination Statement
    • Service Territory
  • Acct Services
    • Billing Services
      • Automatic Direct Bill Payment
      • Billing Rates
      • Budget Plan
      • Member Assistance
      • Payment of Bills
    • Capital Credit Retirement
    • Capital Credits
    • Financial Assistance
    • Financial Assistance
    • Service Fee
    • SmartHub
  • Community
    • 4H Involvement
    • Community - Youth
    • Operation Helping Others
    • Scholarships
    • Youth Tour
  • Member info
    • ACRE Coop Owners for Political Action
      • ACRE - Frequently Asked Questions
    • Annual Meeting Notice
      • Directions to L. W. Miller School
    • Annual Meeting of Members
    • Cardinal Plant Tour
    • Energy Alternatives - EnviroWatts
      • EnviroWatts Application
    • FAQ
    • Ohio Cooperative Living
    • Peak Management
    • Renewable Energy
  • Operations
    • Service Specifications
      • Meter Pole - Overhead Service
      • Overhead Service - No Mast
      • Overhead Service - With Mast
      • Meter Pole - UG Service
      • UG Service - Pedestal Panel
      • UG Service - Pedestal Post
      • UG Service - Structure Mount
      • Ohio MH Commision
    • Before You Dig - OUPS and OGPUPS
    • Non-Outage Trouble Form
    • Reporting Outages
    • Rolling Power Outages FAQ
    • Trees and Right-of-Way
      • Select the Right Tree
    • Service Disconnect
  • Services
    • Geothermal
    • Air Conditioning
    • Dual Fuel
    • Generator Transfer Switch
      • Generator Wattage Guide
      • Which Generator to Buy
    • Home Energy Audit
    • Radio Controlled Switches
    • Safety Demonstrations
    • Water Heaters
  • Useful Tools