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Touchstone Energy Cooperatives

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STORM CENTER

Visit our Storm Center page to report and check outages. If you are experiencing an outage please call 1-800-521-9879. Downed lines? Please call and let us know your situation.

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Touchstone Energy® Cooperatives is a national network of electric cooperatives that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.

Electric cooperatives were originally established to provide electricity to rural America. Now co-op territories have expanded into suburban and some urban areas of the country, which makes electric co-ops the largest electric utility network in the nation. Despite this growth, your local Touchstone Energy cooperative is owned and operated by the members it serves, giving everyone in your community a democratic voice in how the co-op is run.

Community-friendly values mixed with the cooperative business model are what make electric co-ops strong. As a not-for-profit entity, members know they can trust their electric co-op, because it was created to deliver on the promise of providing safe, reliable and affordable electricity to member-owners – not to generate money for shareholders.

 

What Makes Touchstone Energy Cooperatives Different

Touchstone Energy is the national brand identity for the extensive electric cooperative network. All members exemplify high standards of service because they uphold the four core values of integrity, accountability, innovation and commitment to community. Touchstone Energy co-ops simply put members first and always have a local, member-driven, community focused vision. 

Across the country, local Touchstone Energy co-ops work to improve members’ quality of life by taking a leadership role in community and economic development projects, forging strong partnerships with business members, as well as generously donating time, energy and resources to their local communities. The Touchstone Energy logo means the cooperative understands the power of human connections and is the power of a national network, working in your neighborhood.

Touchstone Energy Cooperatives are:

  • Part of the largest electric utility network in the nation
  • Total more than 700 local systems
  • Serve more than 30.5 million distribution cooperative member-owners
  • Serve nearly 40 generation and transmission cooperatives

 

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Office Hours

Mon – Fri (7:30 a.m. – 4:00 p.m.)

17 S. Liberty St.
New Concord, Ohio 43762
Fax: 740-826-7171
Ohio Toll Free: 1-800-521-9879

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©2025 Guernsey Muskingum Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • About Us
      • History
    • Board of Directors
    • Business Office Info
      • Directions
    • Careers
    • Code of Regulations
      • Articles of Incorporation
      • Code of Regulations
      • Mission Statement
      • Statement of Ideals
    • Competitive Difference
      • Deregulation and Choice
      • Generation Assets
      • Renewable Energy
    • Contact Us
      • Contact Update Form
    • Nondiscrimination Statement
    • Service Territory
  • Acct Services
    • Billing Services
      • Automatic Direct Bill Payment
      • Billing Rates
      • Budget Plan
      • Member Assistance
      • New Bill - 2025!
      • Payment of Bills
    • Capital Credit Retirement
    • Capital Credits
    • Financial Assistance
    • Financial Assistance
    • Service Fee
    • SmartHub
  • Community
    • 4H Involvement
    • Community - Youth
    • Operation Helping Others
    • Scholarships
    • Youth Tour
  • Member info
    • ACRE Coop Owners for Political Action
      • ACRE - Frequently Asked Questions
    • Annual Meeting Notice
      • Directions to L. W. Miller School
    • Annual Meeting of Members
    • Cardinal Plant Tour
    • Energy Alternatives - EnviroWatts
      • EnviroWatts Application
    • FAQ
    • Ohio Cooperative Living
    • Peak Management
    • Renewable Energy
  • Operations
    • Service Specifications
      • Meter Pole - Overhead Service
      • Overhead Service - No Mast
      • Overhead Service - With Mast
      • Meter Pole - UG Service
      • UG Service - Pedestal Panel
      • UG Service - Pedestal Post
      • UG Service - Structure Mount
      • Ohio MH Commision
    • Before You Dig - OUPS and OGPUPS
    • Non-Outage Trouble Form
    • Reporting Outages
    • Rolling Power Outages FAQ
    • Trees and Right-of-Way
      • Select the Right Tree
    • Service Disconnect
  • Services
    • Geothermal
    • Air Conditioning
    • Dual Fuel
    • Generator Transfer Switch
      • Generator Wattage Guide
      • Which Generator to Buy
    • Home Energy Audit
    • Radio Controlled Switches
    • Safety Demonstrations
    • Water Heaters
  • Useful Tools