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  • Members can now pay their bills online and check energy usage. Notice the Smart hub and Pay Bill Now buttons on the home page. 
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New Bill Payment Options Now Available

Thursday | November 5, 2020
All News

New Bill Payment Options Now Available

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We are now offering several new options to pay your electric bill.  We have contracted with National Information Solutions Cooperative to provide a new pay by phone and two ways to pay your bill online. 

The phone payment option is available 24/7 and can be used by calling 1-844-206-7873.  By having your current bill handy you will have all the information needed to pay your bill via the automated phone system. 

You can also pay your bill via our customized SmartHub website or via the Pay Now website.  The Pay Now website is a very limited site that allows you just to pay your bill.  By setting up an account on the SmartHub website you can pay your bill, turn in your meter readings, and see your billing, payment, and usage history among other things.

All of the new options are established with security in mind which is one of the main reasons we selected National Information Solutions Cooperative to be our partner.  All transactions are encrypted and take place on their secure servers.  They are a cooperative that works with hundreds of electric cooperatives around the state and country.  In order to provide this payment option, a per transaction convenience fee of $3.95 per payment will be charged up to a limit of $500 per transaction.  Multiple electric accounts can be paid on one transaction up to the $500 limit. 

 Click the Payment of Bills link to learn more and get started.

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17 S. Liberty St.
New Concord, Ohio 43762
Fax: 740-826-7171
Ohio Toll Free: 1-800-521-9879

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©2025 Guernsey Muskingum Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • About Us
      • History
    • Board of Directors
    • Business Office Info
      • Directions
    • Careers
    • Code of Regulations
      • Articles of Incorporation
      • Code of Regulations
      • Mission Statement
      • Statement of Ideals
    • Competitive Difference
      • Deregulation and Choice
      • Generation Assets
      • Renewable Energy
    • Contact Us
      • Contact Update Form
    • Nondiscrimination Statement
    • Service Territory
  • Acct Services
    • Billing Services
      • Automatic Direct Bill Payment
      • Billing Rates
      • Budget Plan
      • Member Assistance
      • Payment of Bills
    • Capital Credit Retirement
    • Capital Credits
    • Financial Assistance
    • Financial Assistance
    • Service Fee
    • SmartHub
  • Community
    • 4H Involvement
    • Community - Youth
    • Operation Helping Others
    • Scholarships
    • Youth Tour
  • Member info
    • ACRE Coop Owners for Political Action
      • ACRE - Frequently Asked Questions
    • Annual Meeting Notice
      • Directions to L. W. Miller School
    • Annual Meeting of Members
    • Cardinal Plant Tour
    • Energy Alternatives - EnviroWatts
      • EnviroWatts Application
    • FAQ
    • Ohio Cooperative Living
    • Peak Management
    • Renewable Energy
  • Operations
    • Service Specifications
      • Meter Pole - Overhead Service
      • Overhead Service - No Mast
      • Overhead Service - With Mast
      • Meter Pole - UG Service
      • UG Service - Pedestal Panel
      • UG Service - Pedestal Post
      • UG Service - Structure Mount
      • Ohio MH Commision
    • Before You Dig - OUPS and OGPUPS
    • Non-Outage Trouble Form
    • Reporting Outages
    • Rolling Power Outages FAQ
    • Trees and Right-of-Way
      • Select the Right Tree
    • Service Disconnect
  • Services
    • Geothermal
    • Air Conditioning
    • Dual Fuel
    • Generator Transfer Switch
      • Generator Wattage Guide
      • Which Generator to Buy
    • Home Energy Audit
    • Radio Controlled Switches
    • Safety Demonstrations
    • Water Heaters
  • Useful Tools